Royal Slot is committed to protecting the privacy and personal data of every user. This Privacy Policy sets out in detail the types of data we collect, how it is used, who it is shared with, and your rights as a user under Malaysian law.
The core principles outlining how Royal Slot handles your personal data responsibly
All data transmitted between your device and Royal Slot's servers is protected by 256-bit SSL encryption — the same security technology used by Malaysia's leading banks, including Maybank and CIMB. Your data cannot be intercepted or accessed by unauthorised parties.
Royal Slot is fully compliant with Malaysia's Personal Data Protection Act 2010 (PDPA). This means we only collect data that is necessary, store it securely, and ensure it is used solely for the purposes disclosed to you at the time of registration.
Royal Slot has never and will never sell, rent, or trade users' personal data to any third party for commercial purposes. Your data belongs to you — we are merely its custodian, not its owner.
You have the right to access, correct, or request the deletion of your personal data at any time. These rights are guaranteed under the PDPA 2010, and Royal Slot is committed to fulfilling all valid requests within a reasonable timeframe.
Your personal data is retained only for as long as necessary for the stated purpose or as required by law. Once the retention period expires, data will be securely deleted or anonymised in accordance with established procedures.
In the event of any security incident involving your personal data, Royal Slot is committed to notifying you within the timeframe stipulated under PDPA legal requirements and taking immediate action to mitigate any potential impact.
Royal Slot ("we", "our platform") is an online entertainment platform operating under the domain royalslot.run, offering services including slots, live casino, Sports Betting, e-sports, and virtual sports to eligible users across Malaysia.
We understand that your trust in us depends not only on the quality of our games and financial security, but also on how we handle the most personal information you share with us. This Privacy Policy has been carefully crafted to ensure you have a clear understanding of every aspect of how your personal data is managed at Royal Slot.
This Privacy Policy is in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and the guidelines issued by the Department of Personal Data Protection Malaysia. Any changes to legal requirements will be reflected in updates to this Privacy Policy.
Royal Slot collects your personal data through various interaction points. Below is a detailed summary of the types of data we collect and their sources:
| Data Category | Example Information | Source |
|---|---|---|
| Identity Data | Full name, MyKad/Passport number, date of birth, gender | Account registration, KYC verification |
| Contact Data | Phone number, email address, residential address | Registration forms, profile updates |
| Financial Data | Bank account numbers, e-wallet numbers (TnG, GrabPay, DuitNow), transaction history | Deposit & withdrawal processing |
| Game Data | Betting records, game history, wins and losses | In-platform activity |
| Technical Data | IP address, device type, browser, operating system, cookie data | Automatic platform usage |
| Communication Data | Customer support chat logs, emails, and feedback | Interactions with our team |
The personal data we collect is used solely for legitimate purposes that have been made known to you. Below is a detailed breakdown of how your data is used:
Royal Slot do not sell your personal data to any party. However, in certain limited circumstances, we may need to share your data with the following parties:
The security of your personal data is Royal Slot's top priority. We implement multiple layers of technical and organisational security controls to protect your data from unauthorised access, modification, disclosure, or destruction.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by Royal Slot:
You have the right to request a copy of the personal data we hold about you. We will provide a data report within 21 working days from the date your request is received.
If any information in our records is inaccurate or outdated, you have the right to request a correction as soon as possible through Royal Slot's customer support.
You may request the deletion of your personal data under certain circumstances — for example, where the data is no longer needed for the purpose for which it was originally collected.
You have the right to object to the processing of your personal data for direct marketing purposes at any time. Your request will be actioned within 3 working days.
You have the right to receive your personal data in a machine-readable format (JSON/CSV) for transfer to another service provider upon request.
Under certain circumstances, you may request that we restrict the processing of your data while an investigation or dispute is pending.
Royal Slot uses cookies and similar tracking technologies to enhance the user experience and analyse platform usage. Below are the types of cookies we use:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Enables core platform functions — login, game sessions, security. Cannot be disabled. | Session / 30 days | |
| Collects information on how users interact with the platform (pages visited, time spent on each page) for internal analytics purposes. | 2 years | |
| Remembering your preferences such as language, display settings, and game choices for a more personalised experience. | 1 year | |
| Used to display relevant advertisements and promotions based on your interests and activity. Can be disabled in cookie settings. | 6 months |
You can manage or disable cookies through your web browser settings. Please note, however, that disabling certain cookies may affect the functionality and user experience of the Royal Slot platform.
In certain circumstances, your personal data may be processed or stored on servers located outside Malaysia — for example, by cloud service providers or international game providers.
Royal Slot is an entertainment platform intended exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
Royal Slot retains your personal data only for as long as necessary for the purposes stated in this policy or as required by Malaysian law. General data retention guidelines are as follows:
Royal Slot reserves the right to amend this Privacy Policy from time to time to reflect changes in our privacy practices, regulatory requirements, or the technologies we use.
If you have any questions, concerns, or wish to exercise your privacy rights, please contact our Privacy Officer through the following channels:
We are committed to acknowledging receipt of every complaint or enquiry within 2 working days and resolve issues raised within 21 working days.
With bank-grade encryption, PDPA 2010 compliance, and an unwavering commitment to user privacy, Royal Slot is the safest choice for your online entertainment. Register for free today with a minimum deposit of RM10.