Terms & Conditions Royal Slot – Malaysia Platform User Guidelines

In these Royal Slot Terms & Conditions, the following words and expressions carry the meanings as defined below:

• "Royal Slot" / "Platform" / "We" / "Us" refers to the website and services operated under the domain royalslot.run.
• "User" / "Member" / "You" refers to any individual who registers for and/or uses Royal Slot's services.
• "Account" refers to the user account registered at Royal Slot to access the platform's services.
• "Balance" refers to the amount of funds in Malaysian Ringgit (MYR) held in a user's account at any given time.
• "Bonus" refers to any credits, free funds, or benefits granted by Royal Slot to users through promotions or loyalty programmes.
• "Rollover" / "Wagering Requirements" refers to the number of times the bonus amount must be wagered before it becomes eligible for withdrawal.
• "Games" refers to all entertainment products available on Royal Slot, including slots, live casino, sports, e-sports, and virtual sports.

To use Royal Slot's services, you must meet all of the following eligibility requirements at all times:

• Be at least 18 years of age at the time of registration.
• Not be subject to any local or international legal restrictions that prohibit participation in online betting activities.
• Register and play in your own personal capacity — not on behalf of any other party.
• Have no cognitive impairment or active gambling addiction under treatment at the time of registration.
• Take full responsibility for all activity carried out under your account.

Account registration at Royal Slot is subject to the following conditions:

• Each individual is only permitted to hold one (1) active account only. Registering multiple accounts, whether under the same or different identities, is strictly prohibited.
• All information provided during registration must be accurate, complete, and up to date. Submitting false information constitutes a serious breach of these terms.
• The account holder's name must match the name of the payment method owner used for deposits and withdrawals.
• You are solely responsible for maintaining the confidentiality of your password and account login details.
• Any suspicious activity on your account must be reported to the Royal Slot support team immediately.
• Royal Slot reserves the right to reject any registration application without providing a reason.

All financial transactions at Royal Slot are conducted in Malaysian Ringgit (RM). The available deposit and withdrawal methods are as follows:

• Withdrawals are processed only to the same payment method used for the most recent deposit, except in specific circumstances approved by customer support.
• Royal Slot reserves the right to request additional verification documents (KYC) before processing withdrawals exceeding RM5,000 within a 24-hour period.
• Any attempt to transfer funds through unauthorised methods or third-party accounts is strictly prohibited and may result in account suspension.
• Royal Slot does not cover any transaction fees charged by payment service providers to users.

All bonuses and promotions offered by Royal Slot are subject to the following terms and conditions, as well as the specific conditions stated in each offer:

• The welcome bonus is exclusively available to new users making their first deposit.
• Each bonus carries a rollover requirement that must be fulfilled before any withdrawal is permitted. The standard rollover requirement is 10x – 30x depending on the bonus type.
• Bonuses cannot be transferred between accounts or converted directly into cash.
• Royal Slot reserves the right to void any bonus if misuse is detected, including registering multiple accounts or employing betting strategies designed to exploit bonuses without genuine risk (bonus abuse).
• Promotions are valid for a specified period. Any unused bonus that expires within this period will be automatically forfeited.
• Any discrepancy in bonus crediting must be reported to customer support within 24 hours of the expected credit time.

All games available at Royal Slot — including slots, live casino, Sports Betting, e-sports, and Virtual Sports — are subject to the following general rules:

• All slot games use an independently certified RNG (Random Number Generator) to guarantee fairness and genuine randomness.
• The outcome of all games is final. No appeals may be made against results already determined by the RNG system.
• For Sports Betting and e-sports, Royal Slot reserves the right to void or suspend a bet if there is a technical error, odds discrepancy, or incorrect information at the time the bet was placed.
• In the event of a technical disruption during a live casino session, the game will continue in accordance with the protocols established by the game provider. Royal Slot bears no liability for losses arising from disruptions beyond our control.
• Minimum and maximum bet limits are set for each game and may be adjusted at any time without prior notice.

By using Royal Slot's services, you agree not to engage in any of the following activities:

• Using automated software, bots, scripts, or any other technological tools to access the platform, scrape data, or manipulate game outcomes.
• Colluding with other players to manipulate game outcomes.
• Engaging in any form of money laundering or transferring funds linked to illegal activities.
• Opening an account using another person's identity or falsified information.
• Spreading false or defamatory information about Royal Slot through any channel.
• Exploiting technical errors or bugs in the system to gain unauthorised advantages.
• Using a VPN or proxy to circumvent geographical restrictions imposed by Royal Slot.

A user's account at Royal Slot may be terminated under the following circumstances:

• By the User: You may request account closure at any time by contacting our customer support. Any valid remaining balance will be refunded upon completion of verification.
• By Royal Slot: We reserve the right to terminate any user's account with or without prior notice in the event of a breach of terms, fraudulent activity, or at our sole discretion.
• Self-Exclusion: Users who request self-exclusion on responsible gambling grounds will have their accounts permanently closed and will not be permitted to re-register for the duration of the specified period.
• Inactive: Accounts that have been inactive for 12 consecutive months are subject to a monthly administration fee of RM5, or until the balance is depleted, whichever comes first.

Royal Slot provides its services on an "as is" basis and makes no guarantees regarding continuous availability or freedom from technical errors. By using our platform, you acknowledge and agree that:

• Royal Slot is not liable for any direct or indirect losses arising from the use of the platform, including gambling losses.
• We are not liable for service disruptions caused by factors beyond our control, including internet infrastructure issues, transmission failures, or natural disasters.
• All game results are final once confirmed by the system. Royal Slot is not responsible for errors made by users when placing bets.
• Royal Slot's total liability to any user under any circumstances shall not exceed the net deposit amount made by that user in the 30 days preceding the claim.

Royal Slot takes the protection of our users' personal information seriously. Our privacy policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA).

• The personal information you provide is used solely for account management, transaction processing, regulatory compliance, and service improvement.
• We will not sell, rent, or disclose your personal information to third parties without your consent, except where required by law.
• All data is stored on secure servers with 256-bit SSL encryption.
• You have the right to request access to, correction of, or deletion of your personal data at any time by contacting us.

For full details on how we handle your personal data, please visit the Privacy Policy us.

Royal Slot is committed to maintaining a safe and responsible gaming environment. We provide a range of tools to help users stay in control of their gaming activity:

• Deposit Limit: Set daily, weekly, or monthly deposit limits to keep your spending in check.
• Loss Limit: Set a maximum loss limit over a defined period to prevent excessive losses.
• Betting Limits: Set a maximum stake limit per bet across all game categories.
• Temporary Break: Take a break from playing for 24 hours, 7 days, or 30 days, depending on your needs.
• Self-Exclusion: Register for long-term self-exclusion if you need an extended break from playing.

If you are concerned about your own gambling habits or those of someone close to you, please contact our support team or visit the Responsible Gambling page for available support resources.

Royal Slot reserves the right to amend, update, or replace any part of these Terms & Conditions at any time at our sole discretion. Amendments take effect immediately upon publication on the Royal Slot website.

• Notice of material amendments will be sent via registered email or in-account notification at least 7 days before the effective date.
• Continued use of the Royal Slot platform after any amendments take effect will be considered acceptance of the revised terms.
• It is your responsibility to review these Terms & Conditions periodically to ensure you remain in compliance with the latest version.

These Terms & Conditions are governed by and interpreted in accordance with the laws applicable in the jurisdiction where Royal Slot is licensed and operates. Any disputes arising from or in connection with these terms shall be resolved through the process prescribed by the relevant regulatory authority.

• Royal Slot operates under a valid licence issued by an authorised regulatory body.
• All disputes between users and Royal Slot must first be submitted through our official complaints channel before any other action is taken.
• Bahasa Melayu and English are the official languages used in all formal communications and legal documents issued by Royal Slot.